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Frequently Asked Questions

  • What insurance options do you offer, and what is covered?
    My assisants will provide insurance. Basic insurance is included in my rental. However if you are the kind of person that wants extra full coverage in case something happens to me on our travels, we have that avaialiable. My assistants can give you a quote both ways.
  • Is liability coverage included in the rental fee?
    Yes, basic insurance, legal to drive in Costa Rica is included. However, if you prefere to have full coverage, my assistnacts can arrange that with you.
  • What is the deductible for any damage?
    Hopefully, you treat me gently, but if something happens, If you have selected Basic Insurance the deductile is $1,500.00. If you select Full Coverage, the dedicible is $500.00.
  • Does your insurance cover roadside assistance?
    Yes! If I ever need a little roadside TLC, my assistants have me covered, so you’re never stranded.
  • Is the car equipped with GPS or other features?
    GPS? Nope, I’m old school! You’ll need a map or your phone. Waze is my suggestion here in Costa Rica. Make sure to download the App before you get here.
  • What is the fuel policy? Should I return the car with a full tank?
    Yes, please! I run best on a full belly. I take unleaded fuel. Please be sure to return me full or there will be additional fees.
  • What is the mileage policy? Is it unlimited or restricted?
    I’m not one to rush, but if you want to take me far, we’ll need to check with my humans. I’m happiest within about 5 hours of Alajuela Central. It gives us plenty of space to explore, but I like staying close to my home base just in case I need a little roadside help.
  • What are the age requirements for renting a car?
    I prefer responsible drivers, so my assistants ask for renters to be 25 or older. You will talk with them to make sure your driving skills and expiernece are a good match for me and my quirks.
  • What is the cancellation policy?
    If plans change, no worries—just let us know as soon as you can. If you are canceling 15 days prior, then my assistants refund your entire deposit. 14 to 8 days prior is a 50% fee and anything after day 7 is 100% non-refundable.
  • What documents do I need to rent a car?
    You’ll need a valid driver’s license that is vailid for 6 months. My assitancts will also need a credit card to hold the reservation and to place a deposit hold.
  • Can I add additional drivers? Is there a fee for doing so?
    Of course! If you’ve got a co-pilot, just let my assistants know. They will add a $10.00 fee per extra driver per day. I love having more folks enjoy the ride.
  • What are the pickup and drop-off times?
    When coordinaiting with my assistnats you can set up the specifics for you needs, but usually, I’m ready for adventures in the morning and happy to be back by evening.
  • What should I do if I return the car late?
    Running late? Give my assistiance a heads-up. There might be an extra charge, but communication is key!”
  • Are there after-hours drop-off options?
    We can typically work something out. Just ask my assistiants.
  • Can I return the car early or extend the rental period? How does that affect the price?
    Planning to keep me longer? I’m flattered! If I am available, my assitants will extend our tiem togehrer. Returning me early? Unfortunaly, this will result in my cancellation policy and 100% of our time will be charged with no refund.
  • Is there a deposit required, and when will it be refunded?
    Yes, there’s a deposit for incidentals and damage. You’ll get it back once I’m returned safe, sound, and full of gas within 7 days.
  • What is the daily/weekly rental rate, and are there any hidden fees?
    Well, my rates depend on the season (starting at $130.00 a day) and how long you want to hang out with me. My assistants handle the details, but I promise, they’re upfront about costs—no sneaky surprises!
  • What forms of payment do you accept?
    Credit cards and PayPal are best, but check with my humans if you have a different preference.
  • Are there any fees for tolls or tickets during the rental?
    If you come across any tolls or get a traffic ticket, they’re on you—but I hope you keep things legal and breezy!
  • Is a credit card required, or can I use a debit card or cash?
    My humans prefer credit cards for the deposit, but they’re friendly and flexible—ask them!”
  • Are pets allowed in the car?
    No.
  • Is smoking allowed in the vehicle?
    No smoking of any kind... vape or funny cigarettes.
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